QualeQuest, Inc. ("QualeQuest," "we," "us," or "our") operates the Governance as a Service platform at gaas.qualequest.com and related APIs. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
Information you provide
- Audit request form: Name, email address, company name, number of AI agents, governance pain points, and frameworks in use.
- Account information: When you sign up for our API, we collect your name, email, company, and billing details.
- Communications: Content of emails or messages you send us.
Information collected automatically
- API usage data: Request counts, endpoints called, timestamps, response times, and error rates. We use this for service operation and billing.
- Server logs: IP address, browser type, referring page, and access times for our website.
- Cookies: We use minimal, functional cookies only. No third-party tracking cookies.
2. How We Use Your Information
- To provide and operate the governance API service
- To process your audit request and deliver governance assessments
- To manage your account and billing
- To monitor and improve service performance
- To communicate with you about your account or our services
- To comply with legal obligations
3. Data You Process Through Our API
When your AI agents use our governance API, they may send task descriptions, agent identifiers, decision data, knowledge entries, and coordination messages. This data is stored in your tenant namespace and is not shared with other customers. We do not use your API data to train models or for any purpose other than providing the service to you.
4. Data Sharing
We do not sell your personal information. We may share data only in these circumstances:
- Service providers: Infrastructure providers (hosting, email delivery) who process data on our behalf under contractual protections.
- Legal requirements: When required by law, subpoena, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, rate limiting, and regular security audits. API authentication uses per-tenant keys. No security measure is perfect, but we take reasonable steps to protect your data.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Audit request data is retained for 12 months. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at fosadun@icloud.com.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
9. Contact
For questions about this Privacy Policy, contact:
QualeQuest, Inc.
Email: fosadun@icloud.com
Web: qualequest.com